Terms of Service

The conditions below are approved together with the current privacy policy at the first login to the course portal.

These terms (the ”Terms of Use”) apply to the service (the ”Service”) provided by ProjektStegen Sverige AB, 556598-3011, (”ProjektStegen”). The service is made available to the course participant (the “Customer”) for a limited time (the “Agreement Period”). The Customer’s use of the Service is limited to the training and parts ordered by the Customer (the ”Order”). ProjektStegen grants the Customer, after making payment, a non-exclusive, non-transferable, license to use the Service in accordance with the Order and these Terms of Use, collectively referred to as (the ”Agreement”), for the training and for the number of users ordered. When Ordering the Service, the Customer accepts these Terms of Use and becomes bound by the Agreement.

The Service consists of the training(s), services and modules that are made available to the Customer via public electronic networks, cloud services, digital platforms or on-site in physical premises.

Ordering the Service may have taken place in one of the following ways:

• The Customer orders the Service as an employee of the Customer’s employer (the ”Customer’s Employer”)
• The Customer’s Employer orders the Service for the Customer
• The Customer’s Employer orders a subscription or package of training for the Service in an agreement which thus constitutes an order for the Customer
• The Customer orders the Service as a private individual.

The Order includes a description of the content and scope of the Service that the Order covers (”Specification”) which can be found at the place of the Order. The Order shows the number of users of the Service ordered.

We reserve the right not to fulfil an Order if we deem that the Customer, or the organization that the customer represents, is a competitor to ProjektStegen.

The period during which the Service is made available to the Customer is stated in the Order. After the Agreement Period, the Customer is not entitled to use the Service.

Price for the Service is stated in the place where the Service is ordered by the Customer. Statutory VAT is added to the price.

Delivery shall be deemed to have taken place when the Customer has received login information for the Service. The Customer uses the Service by logging in to the Service in the places such as platforms, communication channels and premises specified by ProjektStegen. The Service may only be used in the places that ProjektStegen directs to and provides.

The Service is copyrighted, and all immaterial rights regarding the Service belong to ProjektStegen exclusively. The Customer acquires only a limited right of use for the number of users ordered. The Customer does not have the right to make copies of all or parts of the Service. The Customer may not partially or in its entirety sublicense, rent out, transfer, lease, pledge or otherwise, for or without consideration, transfer any of the rights granted without written approval from ProjektStegen. Labelling or information about copyright in programs or on the medium where the Service is made available to the Customer may not be changed or removed. Nothing in these Terms of Use shall be construed as a transfer of any immaterial, or other rights, to the Customer or anyone else.

Login details provided to the Customer is personal, and it is the Customer’s responsibility to handle and store these in a secure manner so that their dissemination is prevented.

During the Agreement Period, ProjektStegen may receive confidential information about the Customer. Confidential information refers to written and oral information relating to trade and professional secrets or other information about the Customer or the Customer’s Employer that is not generally known or available and is to be regarded as confidential. ProjektStegen only has the right to use confidential information for the purpose for which it was provided by the Customer. This confidentiality shall apply during the Agreement Period and thereafter as long as the information is to be considered confidential. The confidentiality obligation under this paragraph does not cover whether disclosure or use of information is required by law or government decision. The type of information that ProjektStegen informed the Customer about may be disseminated to other users of the Service or to the Customer’s Employer shall also not be considered confidential.

By using the Service, the Customer agrees that ProjektStegen handles personal data in accordance with ProjektStegen’s privacy policy which is available on ProjektStegen’s website and in the digital platforms specified.

ProjektStegen wishes to inform the Customer in particular that if the Customer’s Employer ordered or paid for access to the Service, the Customer agrees through the Agreement that ProjektStegen sends information about the Customer’s achieved use and achieved results in the Service to the Customer’s Employer so that ProjektStegen can fulfil its obligation under this agreement.

ProjektStegen has the right to terminate the Service and terminate the Agreement immediately upon termination if the Customer materially violates any provision of these Terms of Use. Infringement of a provision on the part of the Customer shall always be regarded as the granting of sub-licenses, and the use of the Service to a greater extent, for more users or in other ways than these terms expressly allow. The right to use the Service automatically ceases to apply if the Agreement is terminated for the reasons stated above.

ProjektStegen does not guarantee that the Service is free from errors or that the result of the Customer’s use of the Service is error-free, optimal or complete for the Customer’s needs. ProjektStegen is only liable for direct damages caused by intent or gross negligence by ProjektStegen. ProjektStegen is not responsible for consequential damages or indirect damages such as, but not exclusively, lost trading profits, costs that have become useless, expected savings or other improvements that has not occurred or loss or distortion of data. ProjektStegen’s total liability for damages is limited to an amount corresponding to the payment made by the Customer regarding the damaging Service.

ProjektStegen shall maintain, update and upgrade the Service that ProjektStegen deems necessary. ProjektStegen also has the right but not the obligation to develop and change the Service and subcontractors, operating platforms and third-party products during the Agreement Period. Nothing in this section may cause significant deterioration of the Service.

The Customer is aware that ProjektStegen’s maintenance of the Service from time to time may mean that the Service needs to be made inaccessible through planned and unplanned downtime. ProjektStegen shall strive to carry out such work in a manner that causes as little inconvenience as possible to the Customer.

ProjektStegen has the right to engage subcontractors to fulfil ProjektStegen’s obligations under the Agreement. ProjektStegen is responsible for the performance of such contractual obligations performed by subcontractors as if ProjektStegen itself had performed them.

The Agreement may not be transferred or otherwise transferred to third parties, except that ProjektStegen shall have the right to transfer its rights and obligations under the Agreement to a legal entity formed or authorized to take over all or part of ProjektStegen’s operations.

ProjektStegen has the right to make changes and additions to these Terms of Use during the current Agreement Period. In the event of changes, ProjektStegen shall notify the Customer based on what is appropriate based on the circumstances, for example by e-mail or via a message in the Service or on ProjektStegen’s website. If the Customer feels that changes or additions entail a significant deterioration of the terms, he must inform ProjektStegen about this, and the parties must then initiate negotiations to reach an agreement together.

A party is free from liability when loss, damage or delay is caused by government action or omission, new or changed legislation, conflict in the labour market, war event, fire, blockade or other circumstance that a party could not reasonably be expected to have expected and whose consequences the party could not reasonably have avoided or overcome (”Force Majeure”). A party claiming exemption under Force Majeure shall notify the other party in writing without delay. If the fulfilment of the Agreement has been materially prevented for a more extended period than one (1) month due to Force Majeure, a party may withdraw from the Agreement in writing.

Disputes in connection with the Agreement shall, if the Parties cannot by mutual agreement resolve any disagreements, be finally settled in each case by arbitration in accordance with the Stockholm Chamber of Commerce’s Arbitration Institute’s rules for simplified procedure. The arbitration shall take place in Stockholm. The Agreement, as well as the fulfilment of the same, shall be governed by and interpreted in accordance with Swedish law.

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Privacy Policy

Your privacy is important to us, and we are responsible for the personal information you provide us with and that our handling complies with applicable law. It is important that you take note of and understand the policy and feel safe in our processing of your personal data. This policy describes how we process, store and manage your personal information when you are a customer of ours, when you visit our website or when you contact us by e-mail, telephone, chat or other means. The policy also describes your rights and how you can enforce them. ProjektStegen Sverige AB is responsible for personal data for its operations and the person responsible for the processing of personal data described in this policy. See contact information further down in this policy.

We collect and process your personal information when you:

• orders an education, service or product
• participates in an education
• creates user accounts in and interacts with our digital platforms
• visit our website
• sign up for digital material subscriptions
• contact our support

We may process the following categories of personal data:

• Contact information such as name, address, e-mail address, telephone number
• Identity information such as social security number, organization number
• Financial information such as bank account number, card number and other payment-related information
• Work-related tasks such as work experience, positions, degree certificates
• System-related information such as login information, user accounts
• Information that you provide when you complete training such as how to use it, results, self-assessments, reflections and other information

We process your personal data primarily to fulfil our obligations to you. Our starting point is not to process more personal data than is needed for the purpose, and we always strive to use the least privacy-sensitive data.

Below is information about which personal data processing is available.

Provide and fulfil agreements on training/services/products

We process personal data in order to fulfil our agreement and provide training/services/products to you. We process personal data for our administration and invoicing of the training/services/products, to be able to fulfil our delivery of training and services, to help you with questions about your training or service when you contact our support, and otherwise to safeguard our rights, and fulfill our obligations under our agreement with you. Personal information we handle in this processing is contact information, identity-related personal information, financial personal information, work-related personal information, system-related personal information and information you provide when you complete training.

Accounting

We process your personal data in order to be able to fulfil the statutory obligations incumbent on us, such as the Accounting Act’s requirements for archiving accounting material. Personal information we handle in this processing is contact information, identity-related personal information and financial personal information.

Marketing

We process personal data to enable marketing of training/services/products to you and to enable the sending of newsletters for the training/services/products you are interested in, in general, as well as information about the company. Furthermore, to enable invitation to events in the area of your interest.Personal information we handle in this processing is contact information.

• We process your personal data to register and administer user accounts in various platforms, cloud services, communication services and other services used for the implementation of training. The legal basis for the processing of login information and contact information is agreements.
• When you complete an education with us, we process the information you submit via oral and written communication through, for example, interacting with platforms and systems, meetings, telephone, e-mail and other communication channels over electronic networks or in physical premises. The legal basis for this treatment is an agreement or a legitimate interest.
• For the marketing treatments, the legal basis is our legitimate interest. This means that we believe that our interests in processing your personal data for these purposes listed above outweigh the privacy breach to which you are exposed as a result of the processing. This assessment has been made, especially taking into account that we believe that the treatment will be beneficial for you.
• If your employer has ordered and/or paid for education on your behalf, we may process and share your personal information with him or her in order to fulfil our obligation. See also the section Employers, under the heading Who do we share personal information with? in this policy, regarding the purpose, type and legal basis for this treatment

Personal data we handle so that you can complete training with us, we save during the training period + 30 days.

We save agreements for subscription services during the agreement period + 5 years.

We save other personal information as long as you are a customer with us and up to a maximum of 12 months after that. Some personal data is stored for a more extended period of time, for example, to meet requirements from the Accounting Act and tax legislation. When the purposes of the treatments have been fulfiled, and the storage period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you

A cookie is a small text-based data file that a web server requests to be stored in your browser. By generally sending the content of the cookie back with each request to the relevant website, it is possible for the server to keep track of the visitor’s preferences, behaviour or identity (insofar as it is known). We use the following cookies on our website:

• Session cookies (a temporary cookie that expires when you close your browser or device).
• Permanent cookies (cookies that remain on your computer until you delete them or they expire).
• Third-party cookies (cookies set by a third-party website. With us, these are primarily used for analyzes, such as Google Analytics).

The cookies we use aim to improve the services we offer. Cookies give the website better functionality and make it easier for you as a user. We also use cookies to collect and analyze behavioural data based on your use of the website and services in order to improve the user experience and also enable individualized communication and messages to you as a user. We also use cookies to be able to direct relevant marketing to you.

You can change the settings for the use and scope of cookies in your browser at any time. You can then choose to block all cookies, only accept certain cookies or delete cookies when you close your browser. If you choose to block or delete cookies, this may mean that certain services cannot be used or that the website does not work correctly in all respects.

Our starting point is not to disclose the data subject’s personal data to third parties if the data subject has not consented to it or if it is not necessary to fulfil our obligations under agreement or law. In cases where we disclose personal data to third parties, we ensure that the personal data is processed in a secure manner.

Service providers

In order to fulfil the purposes of our processing of your personal data and to fulfil the requirements that we owe as a company, we share personal data with companies that provide services to us. It can be companies that provide course leaders and companies that provide platforms, cloud services, system support and other services. These companies may only process personal data after we have signed a written agreement with the company, and the processing may only take place according to the instructions they receive in connection with this. They may not use your personal data for their own purposes, and they are obliged by law and agreement to protect your personal data. A service provider may not share your personal information with third parties or subcontractors without our consent.

Employers

If your employer has ordered and or paid for training on your behalf, we may, in order to fulfil our obligation in agreement with your employer,
– manage personal data for you as a prospective training participant before you start your training by registering contact information and login information in platforms, communication systems, training administration systems and in other services used for the implementation of training. The legal basis for this treatment is an agreement or a legitimate interest.
– send personal information about you as a training participant to designated contact persons in the agreement with your employer. The information sent is information about your use and achieved results in training. The legal basis for this treatment is an agreement or a legitimate interest.

Authorities

We may provide necessary information to authorities if we are required by law to do so. This information may include your personal information. In connection with a legal dispute, it may also be relevant to transfer information that may contain personal data to other parties to the dispute.

We protect your personal data through a combination of technical and organizational solutions. We have taken special security measures to protect your personal data against illegal or unauthorized access. We have developed routines and working methods for your personal data to be handled in a secure manner. Only those people who actually need to process your personal data for their work tasks have access to it.

As registered with us, you have the following rights:

• You have the right to request an extract from the register where you can see what personal information we have about you.
• You have the right to request correction if we have incorrect or incomplete personal information registered about you.
• You have the right to have your personal data deleted under these conditions:
  The information is no longer needed for the purpose for which it was collected.
  If the information is saved with your consent and you revoke the consent.
  If the treatment is based on a balance of interests, and there are no justified reasons that outweigh your interest.
  If the personal data has been processed illegally.
  If deletion is required to fulfil a legal obligation.
  If you object to treatment for direct marketing purposes.

The right to have personal data deleted does not apply if we are obliged by law (e.g. the Accounting Act) to keep the data.

• You have the right to data portability (the right to have your personal data transferred) provided that the legal basis is consent or agreement and what you can obtain is personal data concerning you, which you have provided yourself or which has been generated by your documents/activities.
• You have the right to request that the processing of your personal data be restricted. However, if you request a restriction on your processing of personal data, this may mean that we will not be able to fulfil our possible obligations to you during the period in which the restriction is in force.
• You have the right to object to the processing of personal data that has a balance of interests as a legal basis. In order for us to be able to continue with the current treatment, we need to be able to show a compelling, justified reason for the treatment that outweighs your interests, rights or freedoms. Otherwise, we may only process the data to establish, exercise or defend legal claims.
• You always have the right to object to your personal data being used for direct marketing. If an objection is made to direct marketing, the personal data may no longer be processed for such purposes.

Changes and updates to this personal data policy are published on the website projektledarutbildning.se and in other channels where the policy has been made available.

You are, of course, welcome to contact us if you have any questions about how we handle your personal information. Please email your questions to info@projektstegen.se.

ProjektStegen Sverige AB, org.nr 556598-3011, Drottninggatan 86, 111 36 Stockholm. Sweden.

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